Giving Feedback — Real Fluency Guide

Practice saying these sentences aloud, or whisper if you cannot say aloud. Make sure your tongue moves. Once you are done with one set, repeat it. Do this three times before moving to the next set. Go through the rest of the lessons, one each day. Slowly, these phrases will get imprinted into your tongue's muscle memory and your brain. You will start noticing that you can recall them easily whenever the situation arises.

Set 1

"One thing I'd like to flag"

One thing I'd like to flag is that the tone in the email might come across as too direct.

Before we send this, one thing I'd like to flag is a gap in the data.

One thing I'd like to flag is that this assumption hasn't been validated yet.

One thing I'd like to flag — the timeline might be too optimistic.

One thing I'd like to flag is the client hasn't confirmed this yet.

One thing I'd like to flag is that two sections seem to contradict each other.

One thing I'd like to flag before we present — the numbers on slide three look off.

One thing I'd like to flag is that this approach has been tried before without success.

Set 2

"This is working really well"

This is working really well — the client response has been very positive.

I just want to say, this is working really well, and the team deserves credit.

The new process, this is working really well, has cut turnaround time significantly.

This is working really well — let's make sure we document it.

The way you've been handling the client, this is working really well.

This is working really well, but I think we can push it a bit further.

This is working really well — can we roll it out to the other teams too?

This is working really well, and it's because you stayed consistent with it.

Set 3

"Here's what I'd suggest instead"

Here's what I'd suggest instead — send a shorter email with just the key points.

The current approach is fine, but here's what I'd suggest instead for the presentation.

Here's what I'd suggest instead of a call — a quick written summary.

Here's what I'd suggest instead: start with the outcome, then explain the process.

Here's what I'd suggest instead, given the client's preference for brevity.

I know this has been the process so far, but here's what I'd suggest instead.

Here's what I'd suggest instead — involve the client earlier, not just at review.

Here's what I'd suggest instead: break it into two phases to reduce the risk.